Over the years working in the community and acute settings I have visited many care homes, as has my son who is a paramedic. We both agree that unfortunately there are very few that we would like our family to live in. Culwood is the exception. I have never seen such beautiful end of life care given to an older person as I witnessed being given to [resident name]. Each time I passed her room I could see that she was comfortable, without pain, warm and cosily tucked up in bed. The NHS of today could learn a lot from you and your staff about how compassion, care and dignity should be implemented on a day to day practical level. I do hope that when the time comes that Mum’s end of life will also be at Culwood in her gorgeous little room.